LEGAL REFERENCE

Hamara Privacy Policy aapka account aur paise mehfooz rakhta hai

20min mein aapka personal information aur banking details ko secure rakhna hamara sabse bada zaroorat ہے. Yeh page saaf karta ہے ke ham aapke data ko kaisi tareeqe...

Data EncryptionAccount ProtectionLocal Payment SecurityWithdrawal Verification
20min Hamara Privacy Policy aapka account aur paise mehfooz rakhta hai

Ham kya data collect karte hain aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY MEIN MADAD

Agar aapko apne data ke baare mein sawal ho

Hamara support team aapke privacy ke sawalon ka jawab dene ke liye 24/7 tayyar ہے. Aap apna data dekh sakte ho, edit...

Live Chat Support Hamse directly baatein kijiye. Aapka privacy question hamara...
Email Support [email protected] par email bhejen. Jab aap apne data...
Account Settings Apne account mein Privacy tab khol kar apna...
SECURITY KE ASAL

Hamari privacy practices kaisi secure hain

Hamara platform encryption use karta ہے taake aapka banking aur personal data intercept na ho sake. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise bhejte ho, aapka...

SSL Encryption

Har login aur payment transaction encrypted tunnel ke through hote hain. Aapka password hash format mein store hota ہے, plain...

Payment Tokenization

JazzCash, Easypaisa, SadaPay aur Raast payment methods tokens se link hote hain, na ke actual bank details se. Yeh matlab...

Withdrawal Verification

Withdrawal request ke baad hamara team aapka address aur payment method ko verify karta ہے. Agar kuch suspicious lagta ہے...

Fraud Detection

Hamara system unusual login patterns aur rapid withdrawal attempts ko detect karta ہے. Agar kuch akla lagta ہے, aapka account...

Data Retention Limits

Account close hone ke baad, ham aapka personal data 3 saal tak legal aur tax purposes ke liye rakhte hain...

No Third-Party Sales

Hamara business model aapka email ya phone number ko advertise networks ko bechen par depend nahi karta. Privacy aapka ہے...

Hamara transparency approach

Bahut se platforms apne privacy policy ko legal jargon mein likha hote hain jisse samajhna mushkil hota ہے. 20min apne policy ko plain Roman Urdu mein likta ہے...

Plain LanguageHamara policy legal jargon nahi balke simple Urdu mein likha ہے. Har paragraph explain karta ہے ke aapka specific data kyun needed ہے.
Local Payment BreakdownJazzCash, Easypaisa, SadaPay aur Raast—har ek ka apna section ہے taake aap samajh sakein ke aapka paise kaisi handle hote hain.
Account Control ClearHum saaf karte hain ke aap apna data edit kar sakte ho, download kar sakte ho ya delete karne ka request kar sakte ho—aur kaise karte hain yeh.
No Hidden RetentionHamara data retention schedule likha ہے—3 saal legal purpose ke baad, data deleted. Koi surprise nahi, koi hidden clause nahi.
Breach Notification CommitmentAgar kuch galat hota ہے, ham aapko 48 ghante mein batayenge aur step-by-step explain karenge ke kyun aur aapko kyun karna chahiye.
No Affiliate SalesHamara privacy aur email address ko advertiser networks ko bech nahi dete. Aapka name hamara marketing list mein nahi bejna ہے.
Supported Regions OnlyHum sirf wahan operate karte hain jahan Pakistan's local regulations hamein ijazat dete hain. Agar aapka region supported nahi ہے, hum aapko account hi nahi denge.

Privacy jo aapko dikhai de

20min mein privacy sirf policy document nahi ہے—yeh aapke account ke har hissey mein dikhta ہے. Jab aap login karte ho, aapko session timeout notice milta...

Session Timeout Alerts

20 minute inactive rehne ke baad, aapka session log out ho jata ہے. Agar kisi ne aapka computer use kara, to aapka account protected rahta ہے.

Withdrawal Confirmation Email

Har withdrawal request ke baad, aapko email mein confirmation link milta ہے. Sirf tab withdrawal process hota ہے jab aap link click karte ho.

Payment Method Delink Verification

JazzCash, Easypaisa, SadaPay ya Raast ko apne account se delink karte waqt, SMS confirmation maangta ہے hamara system—double protection.

Password Reset Confirmation

Password change ya forgot password request ke baad, aapko email mein unique link milta ہے. Koi bhi random password reset nahi kar sakta without your email access.

Login Notification

Naye device ya browser se pehli login par, aapko email alert milta ہے. Aap immediately us login ko deny kar sakte ho agar recognized nahi ہے.

Data Download Request

Account settings mein 'Download My Data' button ہے. Click karo aur 7 ghante mein aapko apne poore account history aur personal data ki copy mil jaati ہے.

Privacy ke baare mein zyada pooche jane wale sawal

Nahi. Hamara system tokenization use karta ہے. Jab aap pehli bar payment method link karte ho, payment gateway aapka bank details securely verify karta ہے aur hamko sirf ek secure token deta ہے. Actual account number hamari database mein store nahi hota.

Nahi. Jab aap account khol rahe the, aapne marketing emails ke liye opt-in kiya ya nahi, hum wahi preference follow karte hain. Opt-out karna chahte ho? Account settings mein Email Preferences mein email unsubscribe kar do.

Hamara security team 24/7 monitor karta ہے. Agar breach detect hota ہے, hum turant security engineers ko activate karte hain. Affected users ko 48 ghante ke andar email notification milta ہے jisme explanation aur next steps likhe hote hain.

Account deletion ke baad, personal data—naam, email, address—3 saal tak legal aur tax compliance ke liye rakhte hain, phir securely delete karte hain. Transaction history bhi same timeline follow karta ہے.

Haan. Agar aap JazzCash, Easypaisa, SadaPay ya Raast account change karte ho ya naya withdrawal address add karte ho, hamara system aapse SMS aur email verification mangta ہے. Yeh fraud protection ka hissa ہے.

Login aur activity logs ke liye, hum aapka IP address record karte hain taake account security verify ho sake aur fraud detect ho sake. Mobile app se khel rahe ho to approximate location approximate hota ہے, lekin exact GPS tracking nahi karte hum.

Hamara policy ہے ke supported ilaqon mein valid legal request par hum comply karte hain. Lekin hum aapko notify karengen agar aise request aata ہے, jab tak legal restriction na ho. Aapko apna legal standpoint express karne ka chance milta ہے.